01
Northbloom
DTC retail · 28 staff
Business & digital strategy · 6 weeks
Challenge
A profitable retailer plateauing online, with a roadmap pulled in five directions by agencies and internal stakeholders.
What we did
- Two-week diagnostic across channels, finance and ops
- Reset positioning and rebuilt the 12-month digital roadmap
- Killed three projects, doubled investment in two
+38%
Online revenue, 2 quarters
-22%
Marketing spend
1
Roadmap the whole team agreed on